RASTA Travel Agency values your privacy and is committed to
protecting your personal information. This Privacy Policy explains in detail
how we collect, use, disclose, store, and safeguard your data when you visit
our website, contact us, or use any of our travel and event-related services.
By accessing our website or availing our services, you acknowledge that you
have read, understood, and agreed to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to all users, customers, corporate clients,
vendors, and visitors who interact with RASTA Travel Agency through:
Our official website
Email, phone, WhatsApp, or other communication channels
Offline bookings and corporate agreements
Event registrations and travel arrangements
2. Information We Collect
2.1 Personal Information
Full name
Email address
Mobile number and alternate contact details
Residential or billing address
2.2 Travel & Identification Information
Passport details (name, number, expiry date)
Visa information and travel permits (where required)
Date of birth and nationality (for airline or hotel bookings)
2.3 Booking & Transaction Data
Travel itineraries and preferences
Hotel, flight, transport, and event booking details
Invoices, receipts, and payment references
2.4 Technical & Usage Data
IP address and device information
Browser type and operating system
Cookies and analytics data
3. How We Collect Information
When you fill inquiry or booking forms
When you communicate with us via email or phone
When you make payments or request quotations
Automatically through cookies and analytics tools
4. Purpose of Data Collection
Your information is collected for the following purposes:
To provide travel, tour, and event management services
To process bookings, payments, and confirmations
To communicate important updates and service-related information
To improve our website, services, and customer experience
To meet legal, regulatory, and compliance requirements
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
Your consent
Performance of a contract
Legal obligations
Legitimate business interests
6. Sharing & Disclosure of Information
We do not sell or trade your personal data. However, information may be shared
with trusted third parties including:
Airlines, hotels, transport providers, and tour operators
Event vendors and destination partners
Payment gateways and banking institutions
Government authorities when legally required
7. International Data Transfers
For international travel and events, your data may be transferred outside
your country of residence. We ensure appropriate safeguards are in place
to protect your information.
8. Data Security Measures
Secure servers and access control
Limited access to authorized personnel only
Secure payment processing via third-party gateways
Regular system monitoring
9. Cookies & Tracking Technologies
We use cookies to enhance website functionality, analyze traffic,
and understand user behavior. You may disable cookies through
browser settings, but some features may not function properly.
10. Data Retention Policy
Personal data is retained only as long as necessary for business,
legal, and regulatory purposes.
11. Your Rights
Right to access your personal data
Right to correct inaccurate information
Right to request deletion (subject to legal obligations)
Right to withdraw consent
Right to opt out of marketing communications
12. Marketing Communication
We may send promotional communication only with your consent.
You can unsubscribe at any time.
13. Children’s Privacy
Our services are not intended for children under 18 years of age.
We do not knowingly collect data from minors.
14. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for their privacy practices.
15. Policy Updates
RASTA Travel Agency reserves the right to modify this Privacy Policy
at any time. Updated versions will be published on this page.
16. Contact & Grievance Redressal
For any questions, concerns, or data-related requests,
please contact RASTA Travel Agency through our official channels.
Consent: By using our website or services,
you confirm that you agree to this Privacy Policy.